Reviews & Testimonials
at Umansky Toyota

I recently drove my Rav4 into the service area at Umansky Toyota, Silver Spring Dr, Milwaukee, WI. I was greeted by Coley Kuntz, my service advisor. She was very cordial and efficient. She quickly used her computer to analyze what normal maintenance my car needed. Coley also quickly entered the coupon I gave her for the oil change my car was receiving. She estimated my car would be ready in 60 to 80 minutes; and then sent me to the waiting room. Coley texted me when my car was ready. She ran my credit card to pay my charges. The entire time Coley interfaced with me, she was efficient and friendly. It was a pleasure working with her.

Marc Brandofina was extremely helpful, kind and funny. He made the whole process extremely simple and easy to deal with. When we couldn't afford to buy our last lease out he took it upon himself to show us options for a new lease and he did not disappoint. My fiance and I used to lease a 4 runner a few years ago and it was by far our most favorite car that we had. The first vehicle that Marc showed us was a 4 runner and I was already in love with it. It was like he knew that was what we really wanted. We have a 3 year lease and I will be sure to save the money to be able to buy this car out when the lease is up. Marc has a very special ability to understand what someone wants and needs and I'll forever be appreciative for what he did for us.

It was a pleasure to work with Coley, the service rep who greeted me when I arrived in the Umansy service garage. Coley was very pleasant, knowledgeable and efficient at doing her job. Thank you, Coley!

Coley, Your customer service was far and beyond any that I have ever had at a Toyota dealer before! Your very kind, sweet and caring demeanor while I was at your dealership and traveling for work, in a major panic was exactly what I needed to help calm me and get me back on the road again. Also, sending a text following up with me to ensure everything was ok and that I made it back home to see my mom in the hospital was absolutely amazing! You truly were my guardian angel yesterday and I can't thank you enough for going above and beyond to help me in a time of panic and need. I wished I lived closer to come back to you and your Toyota dealer:) Thank you again, Gina

Coley is really special. I’m older and she explained everything in terms that I understood and explained why procedures were necessary now. Also, outstanding follow-up and friendly. She’s a winner.

Coley was great! She was extremely helpful and got me in and out in no time.

Coley Kuntz has handled the service on my vehicle over the last several visits and has given great attention to each issue and all communication throughout the process. I appreciate the professionalism, responsiveness, and care provided each time.

This is my fifth time here at Umansky where I bought my car. I have been getting oil change and tire rotations a couple times but this time my experience with Coley was incredible. She was professional and being very helpful. She took a really good care of me making sure the tire pressure reading for all 4 tires are at 36 as I requested. She went over the details on the paper work with me after the service done and she even offered to follow up with me a couple days later to see if I have any further questions. No one has ever offered to follow up with me and Coley was the first person. Coley has done her job wonderfully. I was extremely satisfied with her work from the moment I came until I left the shop. I would highly recommend her to everyone. Thanks Coley for helping me. I am very much appreciated it.

Coley was awesome as our service tech - truly above and beyond. Working with her was the best experience we’ve ever had with a dealership’s service department. She was kind and really took the time to talk through everything with us. We will be back 100% because of her service.

Great service and exceptional service staff

Marc was a pleasure to work with. I needed a Sienna and, even when he was on vacation, he made time to call me when the trim level and color I wanted was available, and invited me in to see it. The process was easy and painless, as we negotiated the price and financing via text prior to the appointment, so the visit consisted mostly of a test drive and signing paperwork. Would highly recommend Marc and Umansky generally!

Coley Kuntz was my service advisor, and she made sure that my car was serviced in time for my road trip. I was impressed with how she handled the situation and helped me through the process. I appreciated that she made sure I got to work on time with the shuttle. Honestly, this was one of my best experiences ever having a difficult situation made a lot less stressful. My Camry is running great! Thanks Umansky and Coley for making a major car repair feel less stressful!

Coley is absolutely a joy to work with!!!!

5 Million Stars 🤩 😍 🥰 Ms. Coley Kuntz was very very attentive and professional. Excellent service and attention to details made the experience a dream! Thank you Umasky Toyota!

All work was done completely and on time. My service advisor was Coley Kuntz...one of the best I have ever dealt with at any dealership.

From the moment I walked in, Coley and the Umansky team made me feel completely taken care of. They truly delivered exceptional results. It’s rare to find a service that cares this much about their clients.

Coley was great to work with diagnosing the problem. Very pleasant and professional.

I have always have an easy, efficient, and well-communicated experience with the service department. Coley Kuntz helps me out greatly and she always does a good job with handling things during the visit and following up afterwards to assure the service was satisfactory!

Zeljko Blagic was very a pleasant and knowledgeable young man. He explained what would be done at this service appointment and the next one as well.

I had a great experience working with Coley Kuntz. She was attentive, responsive, and made the whole process smooth from start to finish. Excellent customer service — highly recommend!