Sales 414.228.1450
Service 414.247.6538
Parts 414.228.1192
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1620 W Silver Spring Dr, Milwaukee, WI 53209
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Careers

at Umansky Toyota

Explore Careers with Umansky Toyota

Not seeing a position you are interested in? Not a problem! While every effort is made to keep this page up-to-date, sometimes openings come up faster than we can post them! Please email your resume to Veronica Quiles at vquiles@umanskymotorcars.com to submit a general employment inquiry.

 

***Umansky Auto Group is an equal opportunity employer.***

Benefits of Working With Our Team

Guaranteed Time Off

 
 

DEPARTMENTS: ADMIN | SERVICE BDC | SERVICE | PARTS

  • Every Sunday
  • New Year's Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas Day

DEPARTMENTS: SALES | SALES BDC | RECEPTIONISTS

  • Every Sunday
  • New Year's Day
  • 4th of July
  • Thanksgiving
  • Christmas Day
 

Vacation

  • After 1 Year of Employment- 1 Week
  • After 2 Years of Employment- 2 Weeks
  • After 10 Years of Employment- 3 Weeks

 

401(k)

 

Our 401(k) plan includes a company match of 50% on contributions up to 4%.

 
 

Health Insurance

 

Single, Couple, and Family Plans for general health, dental, and vision are available, as are several short- and long-term disability benefits.

 
 

 

 

Roles Within Our Group

It's not just about selling cars at a dealership. There are many more roles that ensure the client experience runs smoothly from start to finish across every department. Explore the various roles below.

 

Administration Department

 
 

OFFICE MANAGER

  • Review clerical records to ensure completeness, accuracy, and timeliness
  • Coordinate the activities and schedules of the office staff with each department
  • Assists in monthly closings
  • Perform data entry and verify that customer vehicle information is accurately recorded in the system, and that vehicles are properly tagged with a work order

DEAL PROCESSOR

  • Process car deals and all bank paperwork
  • Balance debits and credits for calculations on Deals
  • Works with the sales department to obtain or correct all required documents
  • Verify information on bank documents

PAYROLL | HR COORDINATOR

  • Compile payroll data
  • Prepare and issue paychecks, prepare periodic reports of earnings, taxes, and deductions
  • Prepare/file all hiring and termination paperwork, including COBRA letters
  • Maintain records for vacations and sick-day eligibility

WARRANTY CLERK

  • Processes all warranty claims to ensure compliance with the Manufacturer(s)

TITLE CLERK

  • Processes vehicle titles and registration paperwork, ensuring all documentation is accurate and completed for each sale

 

ACCOUNTS PAYABLE

  • Post invoices
  • Reconcile statements
  • Disburse checks
  • Balance statements and finalize data

NEW CAR INVENTORY MANAGER

  • Manages the allocation of new vehicles and dealer trades for all new vehicles
  • Ensures there is a strong mix in our inventory and that every vehicle goes through a pre-delivery inspection

USED CAR INVENTORY MANAGER

  • Stocks in and processes all trade-in and auctioned used vehicles
  • Ensures that the safeties, merchandising, and stickering for the lot's vehicles are completed

MARKETING

  • Assists with the production of all traditional and digital marketing initiatives to promote the dealership

 

 

Sales Department

 

 

CASHIER

  • Greets customers and processes payments efficiently

 

RECEPTIONIST

  • Answer dealership group phones
  • Greet and receive prospects and customers
  • Direct customers to the correct department
  • Does various office tasks as needed

SALES CONSULTANT

  • Offer assistance or direction to any customer who enters the dealership
  • Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
  • Explain product performance, application, and benefits to prospective customers

BUSINESS DEVELOPMENT CENTER MANAGER

  • Develop and execute outbound internet and phone campaigns
  • Maintain sales and service forecasts
  • Ensure all leads are followed up with in a timely manner
  • Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership's goals

FINANCE MANAGER

  • Develop a comprehensive menu-selling process to maximize the finance department's overall profitability and product penetration
  • Track portfolio with lenders
  • Review and inspect the flow of the department's paperwork on a daily basis to ensure a timely turnaround on all deals
  • Ensure all deals are fully compliant with local, state, and federal guidelines

SALES MANAGER

  • Hire, train, and manage a team of automotive salespeople
  • Coach salespeople on best practices for closing deals and provide guidance to improve sales performance
  • Set sales goals, track progress, and manage the team to achieve and exceed those quotas

Service & Parts Department

 
 

PORTER | DETAILER | LOT ATTENDANT

  • Clean and detail vehicles
  • Inspect each finished product
  • Clean areas of the dealership as needed
  • Help maintain the lot

TECHNICIAN

  • Perform work specified on the repair order with efficiency and in accordance with the dealership
  • Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnose, maintain, and repair vehicle automotive systems

PARTS REP

  • Oversee the parts sales process from start to finish
  • Work with the parts manager to locate any parts not in stock
  • Complete the special order part request for the customer
  • Communicate with the customer on the parts status

SERVICE ADVISOR

  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance based on age, mileage, and the history of the vehicle

SERVICE MANAGER | SERVICE DIRECTOR

  • Maintain a service customer follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Hire and supervise all service department personnel, as well as monitor their performance in servicing customers
  • Create goals and objectives for the department, which include an annual operating budget and a marketing plan to promote new business.
  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately

PARTS MANAGER

  • Forecast goals and objectives for the parts department
  • Hire, train, and monitor the performance of all parts department staff
  • Maintain inventory consistent with the requirements of the various departments
  • Create pricing guidelines for customer categories